Privacy Policy for Uphealing, PLLC DBA Uphealing Mental Healthcare

Effective Date: 03/01/2024

Uphealing Mental Healthcare (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://uphealing.org. Please read this policy carefully. By using this website, you agree to the practices described in this policy. Uphealing.org is designed to comply with existing and proposed federal standards for the privacy and confidentiality of healthcare information.

1. Information We Collect

We may collect the following types of personal information:

1. Personal Identifiable Information (PII):

  • Name, email address, phone number, date of birth, and address (e.g., through contact forms or patient intake forms).

2. Health Information:

  • Information related to mental health and medical history when provided voluntarily through intake forms or consultations.

3. Payment Information:

  • If applicable, billing information for processing payments.

4. Automatically Collected Data:

  • IP address, browser type, operating system, and usage data via cookies or analytics tools.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and manage mental health services.
  • To communicate with you about appointments, updates, and other relevant information.
  • To comply with legal and regulatory obligations (e.g., HIPAA compliance).
  • To analyze website usage to improve our services.
  • To process payments securely.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your data in the following circumstances:

– Service Providers:
Third-party providers that help us operate our business, such as billing or scheduling software.

– Legal Compliance:
If required by law, we may disclose your information to comply with legal processes.

– Health Oversight Agencies:
For compliance with healthcare laws and regulations.

4. Use of Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data. Despite our efforts, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your data.
  • The right to opt out of certain data uses or sharing.
  • The right to file a complaint with a supervisory authority if you believe your data rights have been violated.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated “Effective Date” will reflect when changes were made.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Uphealing, PLLC
5900 Balcones Drive, STE 4000
Austin, TX 78731
817-618-2977

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